Privacy Policy

Introduction

Packpert Co., Ltd. ("Company", "we", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website services, in compliance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

1. Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, address, phone number, email address
• Company Information: Company name, job title, business type
• Contact Information: Inquiry history, messages sent through forms
• Technical Information: IP address, browser type, website visit data

2. Purpose of Data Collection

We use your personal information for the following purposes:

• To respond to inquiries and provide requested services
• To prepare quotations and process orders
• To send news, promotions, and marketing activities (with your consent)
• To improve and develop our services
• To comply with legal requirements

3. Disclosure of Personal Information

We will not disclose your personal information to third parties except in the following cases:

• With your consent
• To comply with court orders or government agencies
• To prevent harm to life, body, or property
• Disclosure to service providers we engage, such as delivery services, payment services

4. Data Security

We implement appropriate technical and administrative security measures to protect your personal information from unauthorized access, use, modification, or disclosure, including data encryption (SSL) and access control restrictions.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and display relevant content. You can configure your browser to reject cookies, but this may affect some functionality of the website.

6. Data Subject Rights

You have rights under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) as follows:

• Right to access and obtain a copy of your personal data
• Right to rectify your personal data to be accurate
• Right to erasure or destruction of personal data
• Right to restrict the processing of personal data
• Right to object to data processing
• Right to data portability
• Right to withdraw consent

7. Data Retention Period

We will retain your personal information for as long as necessary for the purposes stated in this policy or as required by law. Generally, we will retain data for no longer than 5 years from the date of last contact, unless there is a legal requirement to retain it longer.

8. Policy Changes

We reserve the right to modify or update this Privacy Policy at any time. Any changes will take effect immediately upon publication on our website. We recommend that you review this policy regularly.